So, try to contact the alternative hotline number below. Registered in England and Wales. We’ve temporarily changed our contact centre opening hours to: Call 0345 08 08 500 to report your card lost or stolen. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Metrobank in an easy-to-use summary, as well as a full comparison of the 3 ways to reach Metrobank, compared by speed and customer recommendations. "Metrobank" is the registered trademark of Metro Bank PLC. Registered Office: The Marketing Lounge Partnership, The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire, WA4 4PG. Send us a letter to the following address: Metro Bank, One Southampton Row, London, WC1B 5HA. If you want to query or dispute an unrecognised card transaction, call 0345 08 08 509. Existing customers: For questions about your existing Metro Bank mortgage, call 0345 319 1200. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. In line with new regulations, we’re using OTPs so we can make sure it’s you. Existing customers: For questions about your existing Metro Bank mortgage, call 0345 319 1200. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Please contact the branch directly. For the full list of stores and hours, check here. Registered in England and Wales. Company number: 6419578. Company Name. See more in-depth information and step-by-step guides for cancelling your card. For in-depth information see our detailed FAQ page. From 14 March 2020, a new EU regulation (Payment Services Directive) meant that all banks needed to provide an extra layer of security for their customers – it's called 'Strong Customer Authentication'. Company number: 6419578. We're here 7 days a week, 362 days a year. 24x7 Customer Hotline: (02) 8700-700 - this line is always busy. No. Email. To protect your security, it is important to reset all of your log in details as soon as you can – just give us a call on 0345 08 08 500 or visit one of our stores. We’d love to hear about it! If you’d like to know how quickly you can withdraw your funds after a cheque has been paid into your account you can take a look at our cheque clearance guide. *We’ve temporarily changed our contact centre opening hours to: No. You can also call us on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer. Forward it to us at phishing@metrobank.plc.uk and we’ll investigate. - Visit a Metro Bank store. Where you log in to internet banking depends on the type of account you have: You can also register for internet banking here, and update your internet and mobile banking security details here. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. If you’ve shared your login details with somebody else in the past, for example to use Open Banking or accounting software, it may be them (who are known as Third Party Providers – TPPs) trying to log in on your behalf, which is generating the OTPs. Call us on 0345 08 08 500. Tell us what went wrong: Prefer pen and paper? If you want to query or dispute an unrecognised card transaction, call 0345 08 08 509. Connect with us. If you have lost your card or had it stolen you should cancel it immediately. 894-0362: Pasong Tamo: 2300 Leelin Building, Pasong Tamo Street, Makati City, Metro Manila: 893-9413; 810-5006; 816-1513; 844-3182; 816-0889 Fax No. Thank you for your understanding. Forward it to us and we’ll investigate. How to fight fraud by spotting a fake SMS. Never send personal or account information to the bank unless you are using our Secure email feature within online banking. Outside of these hours, you can contact us on 0345 08 08 500. If you’ve been sent an email which looks suspicious, don’t reply to it. Tell us what went wrong: Prefer pen and paper? - Personal customers can call 0345 0808 500*. : 1-800-10-8579727 E-mail: ib[email protected] 24/7 Hotline: (632) 88-700-700 24/7 Domestic Toll-free No. Contact Us. If you want to query or dispute an unrecognised card transaction, call 0345 08 08 509. You may also report the incident to the Metrobank Contact Center at (02) 88-700-700 or 1-800-1888-5775. Your current account will be up and running straight away. Existing customers: For questions about your existing Metro Bank mortgage, call 0345 319 1200. You can also call us on 0345 08 08 500 if you are a personal customer or 0345 08 08 508 if you are a business customer. Have you had a great moment in-store with one of our colleagues? - Business customers can call 0345 08 08 508. For inquiries, contact Metrobank Corporate Customer Care Desk: Tel. Call 0345 08 08 500 if you are worried about the security of your Metro Bank account or if you are suspicious of fraudulent activity on your account. Opening hours: 8am to 8pm, 7 days a week, 365 days a year. Find out more about personal current accounts. For further information visit www.fscs.org.uk. Opening hours: Monday to Friday: 9am to 5.30pm; Mortgage Brokers: For enquiries on new and existing applications, please call us on 0203 427 1019. Account security and fraud. It is essentially a suite of transaction banking solutions that covers both Cash Management Solutions, and Trade Services and Trade Finance.These solutions and services are tailored to fit your daily transaction banking needs. Have you had a great moment in-store with one of our colleagues? 4/F, BanKo Center, 220, Ortigas Avenue, North Greenhills, San Juan City 1500 Metro Manila Planters Bank Plantersbank Building, 314 Sen. Gil Puyat Avenue, Makati City, Metro Manila New mortgage applications: If you have a question about a new mortgage application, call 0203 427 1435. One-time passcodes (OTPs) are sometimes used as additional security checks for logging in to Online Banking and authorising transactions or account changes. 241-0468 We’ve made it really easy to open a personal current account with Metro Bank. Control your money on the move with our mobile banking app. Metro Bank 24/7. Regulated by Bangko Sentral ng Pilipinas | Tel. If you’ve been sent an email which looks suspicious, don’t reply to it. It might be fraudulent. will replace Metrobankdirect Corporate (MDC) which you are currently using. Metro Bank PLC. Metro Bank is to open a customer contact centre above its Bristol store on Broadmead. Metro Bank offers current accounts, business bank accounts and lots more with a difference. It might be fraudulent. Enroll your account at Metrobank Online or download the Metrobank Mobile App and experience meaningful banking now. Cheques normally take 4 working days to process. Contact Us. Account security and fraud. To get in touch with a home loan expert • Call our hotline (02) 88700- 700 • Email us: [email protected] • Visit your nearest branch. Your message. Connect with us. We can also help with switches that are in progress. Alternative Hotline Number: (02) 870-0900. Mortgage Brokers: For enquiries on new and existing applications, please call us on 0203 427 1019. Opening hours: 24 hours a day, 7 days a week, 365 days a year. Feel free to contact me in my mobile number instead: 09156440038 Your immediate response will be appreciated. Your ID should be located under your name. Bank anytime, anywhere, on whatever device. Contact Us Please send any comments or questions you may have concerning our products, services, or web site. Name. : (632) 88-988-000 dial 1, then 2 Domestic Toll-free No. Check our table of trading names for more information and advice on what to do next. Opening hours: 8am to 8pm, 7 days a week, 365 days a year. Check balances, move money, make payments and more wherever you are. No Yes. Our commitment to providing quality products and efficient … : (632) 88-988-000 dial 1, then 2 Domestic Toll-free No. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. It might be fraudulent. For help with our savings products, including ISAs, call us on 0345 0808 500. Use 0044 20 3402 8312, Call charges might apply – check with your service provider. You can make a payment via our mobile app, internet banking or in store. 3,471 talking about this. 4/19/2018 (From Philippine Stock Exchange) Investment Funds NAVPU. For this, call 0345 08 08 501. Business bank accounts with a personal touch for all types of business, from start-ups to commercial banking. Opening hours: 24 hours a day, 7 days a week, 365 days a year. Registered office: One Southampton Row, London, WC1B 5HA. Any deposits you hold above the limit are unlikely to be covered. Call 0345 08 08 509 if you are worried about fraud on your debit, credit or cash card or your card has been blocked. Leave us a message Are you sure you want to send? For inquiries, please call our Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customercare@metrobank.com.ph. Mortgage Brokers: For enquiries on new and existing applications, please call us on 0203 427 1019. For your security, we currently have to send you an OTP every time the TPP tries to log-in. Opening hours: Monday to Friday: 8.30am to 6pm; New mortgage applications: If you have a question about a new mortgage application, call 0203 427 1435. Peso UITFs (03/27/2020) Metro Aspire Bond Feeder Fund Talk to a real person in our always-open UK contact centre, 24 hours a day, 7 days a week, 365 days a year. : 1-800-1888-5775 Contact Us - First Metro Bank … This Metro Bank branch is located at 58-64 Fargate, Sheffield, post code S1 2HE (53.3817507 latitude, -1.469737 longitude specifically). For inquiries, please call our Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customercare@metrobank.com.ph. Welcome to the Metrobank Facebook page - your online community that can help you reach your financial aspirations. Metrobank is the Philippines’ premier bank. If you want to discuss arrears on your Metro Bank Current Account, Cash Account, Personal Loan, Business Start Account, Business Bank Account, Small Business, Commercial or Community Account, or if you have a question about a collection letter you have received, call 0345 241 3075. - Personal customers can call 0345 0808 500* - Business customers can call 0345 08 08 508. Registered in England and Wales. Card security, card fraud and card disputes, If you’ve been sent an email which looks suspicious, don’t reply to it. Thanks If you need more help, please call us on 0345 08 08 500. We can also help with switches that are in progress. For further information visit www.fscs.org.uk. We’re here to help. You would have received your 12-digit customer number in your welcome letter or email. Opening hours: 8am to 8pm, 7 days a week, 365 days a year. If you’re not happy about something, we need to know. The bank is creating more than 50 new jobs for local people and is looking for candidates who are passionate about delivering amazing service to its customers, which the bank prides itself on. We’re doing everything we can to keep our stores open, but we’ve had to make some changes to our opening times. Want to switch your personal or business current account to Metro Bank? If you’re in store, we’ll print your bank card and cheque book there and then. Registered office: One Southampton Row, London, WC1B 5HA. Metro Bank PLC. For example, a cheque paid in on Thursday before 6pm, when the following Monday is a bank holiday, will be available on the following Wednesday rather than Tuesday. The bank is creating more than 50 new jobs for local people and is looking for candidates who are passionate about delivering amazing service to its customers, which the bank prides itself on. Registered office: One Southampton Row, London, WC1B 5HA. Want to switch your personal or business current account to Metro Bank? Any deposits you hold above the limit are unlikely to be covered. If you open your account online, your card will arrive within a few days. For inquiries, contact Metrobank Corporate Customer Care Desk: Tel. You may be able to identify a suspicious email by: If you are suspicious of an email, please forward it to phishing@metrobank.plc.uk. See our more in-depth guide on making payments via our website and app. Metro Bank is working in partnership with The Marketing Lounge Partnership (MLP) to bring you the Refer a Friend offer. Metro Bank, the UK’s community bank, will soon open its newest customer contact centre above its Bristol store on Broadmead. Card security, card fraud and card disputes, Log in to a Commercial or Business Online Plus Bank Account, update your internet and mobile banking security details here, in-depth information and step-by-step guides, Being asked to confirm your personal/ security details, Being asked to login to your internet banking via a provided link to confirm a transaction, 24 hours a day, 7 days a week, 365 days a year. Call 0345 08 08 509 if you are worried about fraud on your debit, credit or cash card or your card has been blocked. For this, call 0345 08 08 501. For help with our savings products, including ISAs, call us on 0345 0808 500. You can also get in touch with us to reset your log in details for additional security. Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. We offer business overdrafts, credit cards, loans and asset finance too. It's been two weeks since the bank transfer has been made but has not been reflected in our metrobank account. We take our outstanding customer service very seriously. Registered in England and Wales. This website is operated and managed by MLP. "Metrobank" is the registered trademark of Metro Bank PLC. Call 0345 08 08 500 to report your card lost or stolen. 24x7 Domestic Toll-free No. Contact Us . 24-hour Customer Service. You can then withdraw your permission for them to access your account. New mortgage applications: If you have a question about a new mortgage application, call 0203 427 1435. I. Outward Remittance Remit to the Philippines using Metrobank and experience meaningful banking with the Philippines’ premiere bank. We are aware that sometimes customers receive emails from people pretending to be us. Contact us. Outside of these hours, you can contact us on 0345 08 08 500. Contact Number; Dela Rosa - Salcedo Street: 164 Kalayaan Building Ground Floor Salcedo corner Dela Rosa Street, Legaspi Village, Makati City, Metro Manila: 894-0359 to 60; 894-0361 Fax No. Company number: 6419578. Just come in to one of our stores  or apply online - all you’ll need is proof of your identity and up to two documents for proof of address. 7682.24 ↓ At Thursday Close. Metrobank Business Online Solutions or Metrobank B.O.S. Metro Bank, Due to the current situation, opening hours may vary. Personal CustomersCall us on 0345 08 08 500, Business CustomersCall us on 0345 08 08 508, Calling from outside the UK? : 1-800-10-8579727 E-mail: ibs.customercare@metrobank.com.ph 24/7 Hotline: (632) 88-700-700 24/7 Domestic Toll-free No. Forward it to us at, 24 hours a day, 7 days a week, 365 days a year. *We’ve temporarily changed our contact centre opening hours to: Are you having issues logging in? If you want to discuss arrears on your Metro Bank Current Account, Cash Account, Personal Loan, Business Start Account, Business Bank Account, Small Business, Commercial or Community Account, or if you have a question about a collection letter you have received, call 0345 241 3075. Our specialist business team is available between 8am and 6.30pm, Monday to Friday. You can do this through our mobile app, on online banking or in store. Metropolitan Bank and Trust Company New York Branch 10 East 53rd Street New York, NY 10022 By subway: Take E or V train to Fifth Avenue station. Our specialist business team is available between 8am and 6.30pm, Monday to Friday. Tried calling your customer care and none's picking up my call. If you have a question about a Metro Bank/St James's Place product, including intergenerational mortgages, call 0203 402 8970. If you've forgotten your number, you can: - Check the mobile app: Log in to the Metro Bank app and go to the More menu to access Settings, and select My Details. What's your query about? Send us a letter to the following address: Metro Bank, One Southampton Row, London, WC1B 5HA. When paying in cheques drawn on a non-UK bank, please allow 6 - 8 weeks for clearance. : 1-800-1888-5775 If you’re not happy about something, we need to know. Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Call us on 0345 08 08 500. Through the years, we have grown bigger, stronger and better. Please take a heed on this matter. Strong Customer Authentication? Come on in for a friendly face and a quick answer – plus all the usual payment services. Use a minimum of 8 characters with a mix of alphanumeric, symbols, and upper and lower case for a stronger password. 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